We Are Still Open

Due to the outbreak of Covid-19 we are implementing Curbside Care for all your veterinary needs! It is important that we keep our clients and medical team safe while providing your beloved pets with the care they need. Only the hospital team will be allowed inside our building when you receive curbside service while waiting in your vehicle.  Exceptions are only made for euthanasia services and client must wear a mask.  We will provide you with gloves that must be worn as well.

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COBLE PROCEDURE:

• When you arrive, please use the MacArthur entrance and pull up to the side door to CHECK IN.  Our staff will assign you a parking space.

• A staff member will call you and then ask you to bring your pet to the REAR entrance to our hospital

• The doctor will examine your pet and make a treatment plan based on the history provided and the examination findings.

• When your pet is ready to go home, we will bring them to your vehicle.

• For clients picking up prescriptions or food, please check in at the side door and we will bring your purchase to your vehicle.

  

SAVC PROCEDURE:

• When you arrive, please pull into a parking spot and call  217-789-0011 (SAVC).•

• A staff member will meet you at your vehicle to collect your pet and bring them into the hospital.

• The doctor will examine your pet and make a treatment plan based on the history provided and the examination findings.

• When your pet is ready to go home, we will bring your pet to you in your vehicle.

• For clients picking up prescriptions or food, please call when you are in the parking lot and we will bring your items to your vehicle.

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All payments are taken over the phone, unless paying with cash, check or care credit.

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Thank you for your patience and we appreciate your business!!